Shipping Policy

At PetSupplyWarehouse.us, we are committed to providing you with a seamless shopping experience, from placing your order to receiving your package. Below are the details of our shipping policy:

Shipping Within the USA

  • Handling Time: Orders are processed and shipped within 1-3 business days.
  • Estimated Delivery: Once shipped, you can expect delivery within 14-35 business days.
  • Carrier: Cainiao will transport the package until it reaches US customs. Once the package passes US customs, tracking will be available via USPS.
  • Ships From: Jinhua, China 311508
  • Return Address: 3609 Irving Ave, Snyder, TX 79549, USA.

International Shipping (Outside USA)

  • Handling Time: International orders are processed and shipped within 1-3 business days.
  • Estimated Delivery: Delivery times vary by destination, but most packages arrive within 14-35 business days once shipped.
  • Carrier: Cainiao will transport the package until it reaches customs. Once the package passes customs, the package will be available for pickup at local post office.
  • Please note: Custom fees, VAT/taxes, and any duties charged are not collected by PetSupplyWarehouse.us and are the responsibility of the buyer.
  • Ships From: Jinhua, China 311508
  • Return Address: 3609 Irving Ave, Snyder, TX 79549, USA.

Need Assistance?
If you have any questions or encounter issues with your shipment, please visit our support page for more information: PetSupplyWarehouse.us Support.

We strive to deliver your PetSupplyWarehouse.us products efficiently and securely. Thank you for shopping with us!